Shipping
All orders received before 1pm CST are usually shipped the same day or within 24hrs provided the
item(s) are in stock. Any items that can not be shipped within three days are
considered not in stock. We ship Monday through Friday, orders received on
weekends or holidays will be processed the next business day.
We can not ship to Post Office Boxes, a Street Address is required.
Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top
priority.
Orders may be drop shipped out of several warehouses around the USA. We will
drop ship out of the closest warehouse to insure low time in transit.
Orders will be shipped via UPS. Some drop shipments and five dollar shipping
orders will be shipped via FedEx, USPS, or other carrier. Tracking numbers will
be provided on most orders. Tracking numbers are not available on some drop
shipments.
All orders receive email confirmation of shipment and are updated on the Order
Status page.
We do ship internationally and can provide lower cost USPS at the customers
discretion; however USPS is not tracked or insured. We do not take
responsibility for any orders shipped USPS. International order shipping prices
will be adjusted to actual shipping cost. Please refer to our international
order policies.
Returns & Exchanges
All returns require a RMA number. Please call or email Your Store before
returning any items. Items without a valid RMA number will not be accepted.
Returns or Exchanges must be arranged within 10 days of receipt.
Returns must be unopened and in original packaging to receive return credit.
A 20% restocking fee is applied on returns and exchanges.
No returns on electrical parts, chemicals, and closeout parts.
Returns must be sent to:
ShilohShopping.com (Shiloh Shooting Range)
ATTN RETURNS RMA #
12703 Shiloh Church Road
Houston, Texas 77066
Defective items are not warranted by ShilohShopping.com. Returns of defective merchandise
are subject to manufacturer approval.
When returning product we recommend the use of an insured and trackable shipper
such as UPS or FedEX. Your Store does not refund shipping costs, or cover return
shipping. We will not accept COD or damaged packages.
Store Hours
Our website is open for ordering 24/7/365. Our retail store location and phone
hours are Monday through Friday 10:00 am CST Saturday 10:00 am to 8:00pm CST.
Competitor Price Matching
ShilohShopping.com will consider all price matching requests. If you find a lower price
from an authorized dealer of any products we carry we will do our best to match
it. Please submit your price matching requests via email to
info@shilohshopping.com. Please be sure to include a link to the competing web
site or the print ad out of a current magazine. After we verify the product and
its price we will contact you. Please consider we will only match legitimate
dealers advertised pricing on current products (this does not include closeout,
blemished, auctions, ect). We reserve the right to match prices only at our
discretion, please bear in mind we may not be able to match every price, but we
will do our best.
Out of Stocks and Backorders
We try our best to have everything in our online catalog available 100% of the
time; however we do run out of some items from time to time. If an item you
order is out of stock, you will be notified within one business day of your
order. Items are considered out of stock if they can not ship within three days.
It is your choice to either cancel the order before we fully process it and
nothing will be charged to you, or you may choose to backorder the item.
To place a backorder simply email us at info@ShilohShopping.com. Backorders
are charged 100% up front and shipped immediately upon receiving the item in
stock. You may cancel the backorder at any time; however you will be charged a
20% backorder cancellation fee. We do not always have a reliable ETA on
backorders. Understand that we are at the mercy of the manufacturer to actually
get more products to us, and we always do our best to get the products to you in
a timely manner.
We may have other equivalent products available that are not listed on the
website due to continually changing product lines. You may call or email and we
will always do our best to help find you what you need.
Shipping Fees
Ground shipping is guaranteed to be delivered within 14 days. It is normally
less than five days, but can take up to 14 days. We reserve the right to use any
shipping provider for these orders. Shipping price listed online is not
applicable on some oversize items and international orders, in these cases
actual shipping via the lowest cost carrier will be charged.
Low Order Fee
Some orders under 50.00 may be subject to an 8.00 handling fee. The handling fee
will only be charged if the order is being drop shipped and the warehouse
requires a drop shipment fee. It will be automatically added when your card is
processed.
Order Changes
Once you submit your order to Our Store and it has been processed and shipped we
can not change or cancel your order. Please make sure you want the item(s)
before you submit the order. Any changes or cancellations after shipment will be
subject to our return policy.
Payment Options
Your Store accepts the following payment options:
" Visa
" MasterCard
" American Express
" Discover
" Money Order (must clear before shipping)
" Cashiers Check (must clear before shipping)
" Wire Transfer (must clear before shipping)
International Orders
International orders are always welcome. All international orders must be
confirmed through us first. You may place your order online or via email. Please
allow a few extra days for us to process and confirm international orders.
We always try to work with our international customers on shipping rates because
we understand the high cost of getting parts to you from the US. We ship USPS
Global AIRMail. USPS is generally much cheaper but is not insured and takes a
few extra days. All international orders are shipped on Fridays.
Errors
ShilohShopping.com or Outdoor Business Network is not responsible for any typographical
errors, pricing errors, omissions, inclusions or any other errors on our web
site. We do our best to not make mistakes, but if you find one please let us
know. We reserve the right to change the website at any time.
Website Information
This website, and its contents are the sole property of Outdoor Business
Network, Inc. and its respective licencees and My Store. Any unauthorized use or
modification of any text, image, code, or content is strictly prohibited. Any
use of content from ShilohShopping.com requires prior written consent from
Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its
intellectual property rights to the full extent of the law
